ADDITIONAL RESTOCKING FEES MAY APPLY FOR SOME MANUFACTURERS. Contact us for details.
Buyer
assumes all liability for any damage that occurs on return shipment to
Seller. Items must be packaged to withstand return shipment to Seller
and Buyer assumes responsibility to verify that all items are secure and
that damage will not occur.
An RMA# must be included with your
return/exchange. To obtain an RMA#, please contact us at (801) 395-2134.
Once you have an RMA#, you may return the product to us at:
Fat Bob's Garage
ATTN: Returns Department
650 N Main St.
Layton, UT 84041
(801) 395-2134
PLEASE NOTE: The RMA# MUST be clearly visible on the return package.
Items
without RMA Numbers or that were not preauthorized for return will be
marked unclaimed for 30 calender days. In this event, no contact
attempts will be made by Seller to Buyer. After 30 calendar days the
item(s) will be disposed of as seen fit by Seller. Should Buyer choose
to have the product reshipped, payment for reshipment must be received
within 30 calendar days from the date the item was marked as unclaimed.
International
Shipments that are returned as unclaimed will not be subject to a
refund. Payment for reshipment must be received in order for Seller to
reship the item(s).
RMA#'s are valid for 14 Days after the date they are issued. Items received after 14 days will be considered unclaimed.
International cancellations are subjected to additional shipping terms below.
SHIPPING POLICY
Most orders ship
within 48 hours. If a product is backordered, then we will contact you
with an estimated shipping date. If this date is unacceptable, then we
may offer you an alternate item or issue a full refund to the original
pay type.
Shipping charges are non-refundable. Return shipping charges are the responsibility of the buyer.
Special Order or Pre-Order Items are non-refundable.
Products
marked as 'Free Shipping' apply to orders shipped to the United States
only, unless otherwise noted. For shipping quotes to locations outside
of the United States, please contact us. In the case of a return, the
actual shipping charges will be deducted from the refund amount.
In
most cases, items shipped internationally must be brought into our
warehouse for shipment outside the US. Once items are ordered to be
brought into our warehouse(s) the item will be subject to any restocking
fee charged by the prospective manufacturer. This fee may be in
addition to charges outlined above. In the event of a cancellation or
return, actual cost of shipping fees to our warehouse(s) will be
deducted form the refund amount.
International Shipments that are
purchased with the US Free Shipping and do not want to pay the
additional shipping with be charged a 5.00% cancellation fee. Please
contact us at (801) 395-2134 or sales@fatbobsgarage.com before purchase to avoid this fee.
We reserve the right to ship by the best method possible.
